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Contact us

Questions about plans, billing, or a live service? Our team is here around the clock — technical support is available 24/7/365. Reach us by form, email or phone.

24/7 support Fast response times Based in Toronto, Canada

Send a message

How can we help?

Fill in the form and we'll get back to you — no account or sign-in required. When you send, your own mail app opens with the message pre-filled so you keep a copy in your sent items. Prefer not to use a form? You can always email or call us directly using the details on the right.

Or email us directly at support@myportal.cx.

Support & general

Technical help and account questions, day or night.

support@myportal.cx

24/7/365

Sales

New plans, custom requirements and migrations.

sales@myportal.cx

Mon–Fri, 9am–6pm ET

Billing

Invoices, payment methods and refunds.

support@myportal.cx

Mon–Fri, 9am–6pm ET

Phone

Speak with the team during business hours.

+1 (647) 555-0142

Mon–Fri, 9am–6pm ET

Email and phone reach us directly and don't depend on the form — use them any time, including if the form's mail app doesn't open on your device.

Abuse & security reports

To report spam, malicious activity, or a suspected vulnerability affecting our network, contact our abuse and security team directly. Please include relevant logs, IP addresses, and timestamps so we can act quickly.

abuse@myportal.cx

Privacy requests: privacy@myportal.cx

Registered office

Our registered Canadian business address:

BlueShift Hosting Inc.
1234 Example Street, Suite 100
Toronto, ON  M5V 0A1
Canada

Incorporated in Canada. Governed by the laws of the Province of Ontario. Prices in CAD; applicable Canadian taxes (GST/HST) are added at checkout.

Already a customer?

24/7 emergency support for active services

Technical support is staffed every day of the year. For urgent issues on a live service, email support@myportal.cx and our team will prioritise it. Not a customer yet? Browse our plans below to get started.

24/7/365

Technical support, every day

99.9%

Uptime SLA on all plans

6 regions

Global data-centre footprint

~60s

Typical VPS provisioning